Workplace and Campus Investigations – Information Technology Specialist - Sacramento

Van Dermyden Makus Law Corporation is dedicated to conducting workplace and Title IX campus investigations in California.  We are an enthusiastic, fun and collegiate group of attorneys and other legal professionals who value excellence and integrity.  We are seeking a dynamic full-time IT Specialist for the Sacramento office.  Although this position is based in Sacramento, the IT Specialist will be responsible for helping and working with attorneys and professional staff throughout the Firm.  For information on our unique practice, please visit www.vmlawcorp.com.    

Key Responsibilities include:

• Order new hire laptops, accessories, software, desktop phones, and cell phones; order replacements of same for current employees, as needed

• Troubleshoot and resolve IT problems for employees, as they arise

• Train employees on current and new software and platforms

• Analyze IT problems both as they arise and overall, to spot and address common issues

• First point of contact for outside IT vendors

• In collaboration with outside IT vendors, maintain server room equipment

• Scrub thumb drives of data as they are returned by attorneys and case editors

• Maintain the Firm’s Slack account, add/remove employees and create/update channels as requested

• Create user groups in Outlook and set up calendar permissions, as requested

• Set up employee office extensions within Mitel Connect Director and train new employees on the Mitel Connect App

• Inventory firm equipment and keep track of changes. Notify Chief Operating Officer when employee equipment is approaching or past normal lifespan.

• Order new licenses (e.g., VPN, Worldox, Adobe Pro, Trumpet OCR, etc.) and renew, as needed

• Manage e-waste and disposal of old or broken equipment

• Work with Recruiting Coordinator and HR Specialist to order new hire equipment

• Work with outside IT vendors to set-up new hire equipment

• Develop and maintain hoteling spaces in the Sacramento Office

• Proactively check in with employees, to make sure they have the necessary equipment to work in the office or remotely, including monitors, webcams, ring lights, etc.

• Maintain conference room equipment in both the Sacramento and San Rafael offices; troubleshoot when necessary

• When needed, travel to the Firm’s San Rafael office to assist employees with IT issues

• Keep a pulse on new and changing hardware, software and platforms, and make recommendations to the Executive Committee

• Meet with the Chief Operating Officer on a regular basis, to discuss IT related issues, projects and initiatives

• Other projects, as assigned

Requirements:

• At least five years of experience in a similar role or applicable experience in IT, required

• Microsoft Office Specialist Certifications (MOS) in Word and Outlook and certified professional certificates, strongly preferred

• High attention to detail and accuracy

• Demonstrate advanced knowledge and support of software and hardware environments, operating system environments and equipment platforms

• Strong listening and communication skills

• Must be able to maximize time and effort in addressing position responsibilities, as well as quick adaptation to changes in priorities

• Positive, professional and approachable attitude and demeanor

• Common sense, flexibility and the ability to work individually and as part of a team

• Exceptional attendance

This is a full-time hybrid, non-exempt position, with the ability to work both in the office and at home.  Hours are 8:00 a.m. to 5:00 p.m., Monday through Friday.  Compensation will be determined based on qualifications and experience.  Excellent benefits provided including medical, dental, vision, LTD, and 401(k) with employer contribution.

To Apply:

Please submit a cover letter and resume to:

Jennifer M. Maguire, Chief Operating Officer
Van Dermyden Makus Law Corporation
2520 Venture Oaks Way, Suite 450
Sacramento, CA 95833
recruiting@vmlawcorp.com

FAX: (916) 779-1451

Van Dermyden Makus Law Corporation is dedicated to the goal of building a culturally diverse and pluralistic staff committed to investigating and working in a multicultural environment.